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BUS2233 PRINCIPLES OF MARKETING - SEM 3 (2025/2026)


Class
Nor Suhana Sateri
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Lessons

Here is the class outline:

1. TOPIC 1 : MARKETING: MANAGING PROFITABLE CUSTOMER RELATIONSHIP

Nov 25

CLO1. Explain marketing, its core concept and marketing management orientation. • Defining Marketing • Five Core Marketing Concepts • Five Marketing Orientation • Customer relationship Management

MARKETING: MANAGING PROFITABLE CUSTOMER RELATIONSHIP
VIDEO - INTRODUCTION TO MARKETING
CLASS LECTURE
REVIEW AND DISCUSSION QUESTIONS
The 4 P's of Marketing MIX

2. TOPIC 2 : COMPANY AND MARKETING STRATEGY: PARTNERING TO BUILD CUSTOMER RELATIONSHIP

Dec 1

CLO2. Explain the organization’s overall strategic planning for long run survival and forces that exist in the company’s marketing environment. • Strategic Planning • The Marketing Process • Marketing environment

COMPANY AND MARKETING STRATEGY: PARTNERING TO BUILD CUSTOMER RELATIONSHIP
CLASS LECTURE
VIDEO -BCG MATRIX
REVIEW AND DISCUSSION QUESTIONS
QUIZ 1 - TOPIC 1 & 2

3. TOPIC 3 : SEGMENTATION, TARGETING AND POSITIONING: BUILDING THE RIGHT RELATIONSHIP WITH THE RIGHT...

CLO3. Explain how companies identify attractive market segment, choose a target marketing strategy and position their products in the marketplace. • Market Segmentation • Target Marketing • Positioning for Competitive Advantages

SEGMENTATION, TARGETING & POSITIONING
VIDEO - AN INTRODUCTION TO MARKET SEGMENTATION & POSITIONING
CLASS LECTURE
REVIEW AND DISCUSSION QUESTIONS
Additional Video
EXERCISE 1 - TOPIC 3 & 4

4. TOPIC 4: CONSUMER MARKET AND CONSUMER BEHAVIOUR

Apr 23

• Model of Consumer Behaviour • Characteristics Affecting Consumer Behaviour • Types of Buying Decision Behaviour • The Buyer Decision Process

Topic 4 Consumer market & Consumer Behaviour
Importance of consumer behaviour
Consumer Behaviour
5 factors affecting consumer behaviour
4 Types of buying behaviour
The buyer decision process

5. TOPIC 5 : PRODUCT, SERVICES & BRANDING STRATEGY

CLO4. Apply and explain the elements of marketing mix used in customer-driven marketing strategy. • What is Product • Product and Services Decision • Branding Strategy: Building Strong Brands

PRODUCT, SERVICES & BRANDING STRATEGY
CLASS LECTURE
REVIEW AND DISCUSSION QUESTIONS
Quiz 2 -Topic 5 & 6

6. TOPIC 6 : NEW PRODUCT DEVELOPMENT AND PRODUCT LIFE CYCLE STRATEGIES

CLO4. Apply and explain the elements of marketing mix used in customer-driven marketing strategy. • New Product Development Strategy • Product Life Cycle Strategies

NEW PRODUCT DEVELOPMENT AND PRODUCT LIFE CYCLE STRATEGIES
CLASS LECTURE
VIDEO - THE PRODUCT LIFE CYCLE
REVIEW AND DISCUSSION QUESTIONS

7. TOPIC 7 : PRICING CONSIDERATION AND APPROACHES

CLO4. Apply and explain the elements of marketing mix used in customer-driven marketing strategy. • What is A Price • Factors to Consider When Setting Prices • General Pricing Approaches

PRICING CONSIDERATION AND APPROACHES
CLASS LECTURE
REVIEW AND DISCUSSION QUESTIONS

8. TOPIC 8: PRICING STRATEGIES

CLO4. Apply and explain the elements of marketing mix used in customer-driven marketing strategy. • New Product Pricing Strategies • Product Mix Pricing Strategies • Price Adjustment Strategies • Price Changes

PRICING STRATEGIES
VIDEO - PRICING STRATEGY
Exercise 2- Topic 7 & 8

9. TOPIC 9 : MARKETING CHANNEL AND SUPPLY CHAIN MANAGEMENT

CLO4. Apply and explain the elements of marketing mix used in customer-driven marketing strategy. • The Nature and Importance of • Marketing Channels • Channel Organization

MARKETING CHANNEL AND SUPPLY CHAIN MANAGEMENT
VIDEO - MARKETING CHANNELS
REVIEW AND DISCUSSION QUESTIONS

10. TOPIC 10 : RETAILING & WHOLESALING

CLO4. Apply and explain the elements of marketing mix used in customer-driven marketing strategy. • Retailing – Types and Function • Wholesaling – Types and Function

RETAILING & WHOLESALING
VIDEO - RETAILING AND WHOLESALING
REVIEW AND DISCUSSION QUESTIONS
Quiz 3 - Topic 9 & 10

11. TOPIC 11 : INTEGRATED MARKETING COMMUNICATION STRATEGY

CLO4. Apply and explain the elements of marketing mix used in customer-driven marketing strategy. • The Marketing Communication Mix • Integrated Marketing Communication • Types of Sales Promotion

INTEGRATED MARKETING COMMUNICATION STRATEGY
VIDEO- WHAT IS IMC?
REVIEW AND DISCUSSION QUESTIONS

12. TOPIC 12: THE GLOBAL MARKET PLACE

• Global Marketing Today • The Global Marketing Environments • Deciding Whether to Go Global • Deciding How to Enter the Market • Deciding on the Global Program – the 4 Ps

VIDEO
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