"CLO1. Explain the purpose, process and levels of communication in business area for a one semester course. CLO2. Demonstrate ethical communication and appropriate skills of speaking in different situations in business." 1.0. Business Today 1.1. Types of Today’s Business 1.2. International Business Style 1.3. Types of Professional Communication

"CLO1. Explain the purpose, process and levels of communication in business area for a one semester course. CLO2. Demonstrate ethical communication and appropriate skills of speaking in different situations in business." 2.0. Communication Overview 2.1. Purpose of Communication 2.2. Communication Process 2.3. Cause of Communication Breakdown 2.4. Methods of Communication 2.5. Levels of Communication 2.6. Tips on Effective Communication 2.7. Communicating Ethically and Responsibly

"CLO1. Explain the purpose, process and levels of communication in business area for a one semester course. CLO2. Demonstrate ethical communication and appropriate skills of speaking in different situations in business." 3.0 .Improving Communication Skills 3.1 Presentation 3.2 Meeting 3.3 Telephone conversation 3.4 Note – Taking 3.4.1 Listen and select information from various forms of verbal communication

CLO2. Demonstrate ethical communication and appropriate skills of speaking in different situations in business. 4.0 .Improving Writing Skills 4.1. Techniques in Writing 4.2. Persuasive and Negative Message

CLO2. Demonstrate ethical communication and appropriate skills of speaking in different situations in business. 5.0. Writing Business – Related Documents 5.1. Memo 5.2. Letter 5.3. Report 5.4. Proposals 5.5. Notice and Agenda 5.6. Minutes of Meeting In this unit, students will learn how to write business related documents such as memorandum, business letter, report writing, notice of meeting and minute of meeting

CLO2. Demonstrate ethical communication and appropriate skills of speaking in different situations in business. 6.0. Looking for a job 6.1. Application Letter and Resume 6.2. Job Interview 6.3. Preparation for Work