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Diploma in Halal Management (DHM) Calendar view

CEL3231 BUSINESS COMMUNICATION - SEM 1, 2023/2024


Class
Nik Erma Ziany Binti Ahmaddin
Access code required
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Lessons

Here is the class outline:

1. Course Planner

Course_Planner_CES2233_(ODL)_-_BUSINESS_COMMUNICATION

2. Unit 1 Business and Professional Communication

"CLO1. Explain the purpose, process and levels of communication in business area for a one semester course. CLO2. Demonstrate ethical communication and appropriate skills of speaking in different situations in business." 1.0. Business Today 1.1. Types of Today’s Business 1.2. International Business Style 1.3. Types of Professional Communication

UNIT 1
TYPES OF BUSINESS TODAY
MEMORANDUM

3. Unit 2 Basic of Communication

"CLO1. Explain the purpose, process and levels of communication in business area for a one semester course. CLO2. Demonstrate ethical communication and appropriate skills of speaking in different situations in business." 2.0. Communication Overview 2.1. Purpose of Communication 2.2. Communication Process 2.3. Cause of Communication Breakdown 2.4. Methods of Communication 2.5. Levels of Communication 2.6. Tips on Effective Communication 2.7. Communicating Ethically and Responsibly

BASIC OF COMMUNICATION

4. Unit 3 Oral Communication

"CLO1. Explain the purpose, process and levels of communication in business area for a one semester course. CLO2. Demonstrate ethical communication and appropriate skills of speaking in different situations in business." 3.0 .Improving Communication Skills 3.1 Presentation 3.2 Meeting 3.3 Telephone conversation 3.4 Note – Taking 3.4.1 Listen and select information from various forms of verbal communication

TELEPHONE CONVERSATION

5. Unit 4 Improving Writing Skills

CLO2. Demonstrate ethical communication and appropriate skills of speaking in different situations in business. 4.0 .Improving Writing Skills 4.1. Techniques in Writing 4.2. Persuasive and Negative Message

6. Unit 5 Writing Business Related Documents

1 day

CLO2. Demonstrate ethical communication and appropriate skills of speaking in different situations in business. 5.0. Writing Business – Related Documents 5.1. Memo 5.2. Letter 5.3. Report 5.4. Proposals 5.5. Notice and Agenda 5.6. Minutes of Meeting In this unit, students will learn how to write business related documents such as memorandum, business letter, report writing, notice of meeting and minute of meeting

Section Duration
meeting
QUIZ 1 SEM 1 2023/2024 SECTION 6 1 day
QUIZ 2 CEL3231 BUSINESS COMMUNICATION SEM 1 2023/2024 group 6

7. Unit 6 : Looking for Job

Oct 8

CLO2. Demonstrate ethical communication and appropriate skills of speaking in different situations in business. 6.0. Looking for a job 6.1. Application Letter and Resume 6.2. Job Interview 6.3. Preparation for Work

Resume
Job Application Letter
common interview questions
interview quick guidelines

8. SAMPLE QUIZZES

SAMPLE QUIZ 1 (1)
SAMPLE QUIZ 1 (2)
SAMPLE QUIZ 2 (1)
SAMPLE QUIZ 2 (2)

9. VIDEO RECORDING

MEMORANDUM
HOW TO ANSWER QUIZ 1
COMMUNICATION PART 1
COMMUNICATION PART 1
COMMUNICATION PART 2
MEETING

10. COMPANY PROFILE (SAMPLE ASSESSMENT)

Sep 4

This company profile is a group assignment. It should be done in group. The marks will be given based on the team discussion and participation.

SAMPLE DESIGN LOGO
SAMPLE BUSINESS CARD
SAMPLE PRODUCT POSTER
SAMPLE PRODUCT POSTER 2
SAMPLE COMPANY PROFILE PDF
SAMPLE COMPANY PROFILE (SLIDES)

11. MOCK MEETING (SAMPLE ASSESSMENT)

SAMPLE COFFEE SHOP QUESTION
SAMPLE INTERIOR DESIGN QUESTION

12. RUBRIC

RUBRIC FOR ASSESSMENTS
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