CEL3231 BUSINESS COMMUNICATION - SEM 1, 2023/2024
Class
Lessons
Here is the class outline:
1. Course Planner1 section
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2. Unit 1 Business and Professional Communication"CLO1. Explain the purpose, process and levels of communication in business area for a one semester course. CLO2. Demonstrate ethical communication and appropriate skills of speaking in different situations in business." 1.0. Business Today 1.1. Types of Today’s Business 1.2. International Business Style 1.3. Types of Professional Communication 3 sections
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3. Unit 2 Basic of Communication"CLO1. Explain the purpose, process and levels of communication in business area for a one semester course. CLO2. Demonstrate ethical communication and appropriate skills of speaking in different situations in business." 2.0. Communication Overview 2.1. Purpose of Communication 2.2. Communication Process 2.3. Cause of Communication Breakdown 2.4. Methods of Communication 2.5. Levels of Communication 2.6. Tips on Effective Communication 2.7. Communicating Ethically and Responsibly 1 section
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4. Unit 3 Oral Communication"CLO1. Explain the purpose, process and levels of communication in business area for a one semester course. CLO2. Demonstrate ethical communication and appropriate skills of speaking in different situations in business." 3.0 .Improving Communication Skills 3.1 Presentation 3.2 Meeting 3.3 Telephone conversation 3.4 Note – Taking 3.4.1 Listen and select information from various forms of verbal communication 1 section
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5. Unit 4 Improving Writing SkillsCLO2. Demonstrate ethical communication and appropriate skills of speaking in different situations in business. 4.0 .Improving Writing Skills 4.1. Techniques in Writing 4.2. Persuasive and Negative Message |
6. Unit 5 Writing Business Related Documents
1 day
CLO2. Demonstrate ethical communication and appropriate skills of speaking in different situations in business. 5.0. Writing Business – Related Documents 5.1. Memo 5.2. Letter 5.3. Report 5.4. Proposals 5.5. Notice and Agenda 5.6. Minutes of Meeting In this unit, students will learn how to write business related documents such as memorandum, business letter, report writing, notice of meeting and minute of meeting 3 sections
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7. Unit 6 : Looking for Job
Oct 8
CLO2. Demonstrate ethical communication and appropriate skills of speaking in different situations in business. 6.0. Looking for a job 6.1. Application Letter and Resume 6.2. Job Interview 6.3. Preparation for Work 4 sections
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8. SAMPLE QUIZZES4 sections
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9. VIDEO RECORDING6 sections
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10. COMPANY PROFILE (SAMPLE ASSESSMENT)
Sep 4
This company profile is a group assignment. It should be done in group. The marks will be given based on the team discussion and participation. 6 sections
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11. MOCK MEETING (SAMPLE ASSESSMENT)2 sections
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12. RUBRIC1 section
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