"CLO1. Explain the purpose, process and levels of communication in business area for a one semester course.
CLO2. Demonstrate ethical communication and appropriate skills of speaking in different situations in business."
1.0. Business Today
1.1. Types of Today’s Business
1.2. International Business Style
1.3. Types of Professional Communication
3 sections
UNIT 1
TYPES OF BUSINESS TODAY
MEMORANDUM
3.
Unit 2 Basic of Communication
"CLO1. Explain the purpose, process and levels of communication in business area for a one semester course.
CLO2. Demonstrate ethical communication and appropriate skills of speaking in different situations in business."
2.0. Communication Overview
2.1. Purpose of Communication
2.2. Communication Process
2.3. Cause of Communication Breakdown
2.4. Methods of Communication
2.5. Levels of Communication
2.6. Tips on Effective Communication
2.7. Communicating Ethically and Responsibly
1 section
BASIC OF COMMUNICATION
4.
Unit 3 Oral Communication
"CLO1. Explain the purpose, process and levels of communication in business area for a one semester course.
CLO2. Demonstrate ethical communication and appropriate skills of speaking in different situations in business."
3.0 .Improving Communication Skills
3.1 Presentation
3.2 Meeting
3.3 Telephone conversation
3.4 Note – Taking
3.4.1 Listen and select information from various forms of verbal communication
1 section
TELEPHONE CONVERSATION
5.
Unit 4 Improving Writing Skills
CLO2. Demonstrate ethical communication and appropriate skills of speaking in different situations in business.
4.0 .Improving Writing Skills
4.1. Techniques in Writing
4.2. Persuasive and Negative Message
6.
Unit 5 Writing Business Related Documents
CLO2. Demonstrate ethical communication and appropriate skills of speaking in different situations in business.
5.0. Writing Business – Related Documents
5.1. Memo
5.2. Letter
5.3. Report
5.4. Proposals
5.5. Notice and Agenda
5.6. Minutes of Meeting
In this unit, students will learn how to write business related documents such as memorandum, business letter, report writing, notice of meeting and minute of meeting
6 sections
Meeting I - slides
Business Letter - slides
Memorandum - slides
Agenda/Notice of Meeting & Minutes of Meeting
EXAMPLE OF A MOCK MEETING SCRIPT
Meeting II - slides
7.
Unit 6 : Looking for Job
Jul 7
CLO2. Demonstrate ethical communication and appropriate skills of speaking in different situations in business.
6.0. Looking for a job
6.1. Application Letter and Resume
6.2. Job Interview
6.3. Preparation for Work
7 sections
Resume
Job Application Letter
common interview questions
interview quick guidelines
EXERCISE ON INTERVIEW - TELL ME ABOUT YOURSELF
Job Interviews
Sample interview questions and answers
8.
SAMPLE QUIZZES
4 sections
SAMPLE QUIZ 1 (1)
SAMPLE QUIZ 1 (2)
SAMPLE QUIZ 2 (1)
SAMPLE QUIZ 2 (2)
9.
VIDEO RECORDING
6 sections
MEMORANDUM
HOW TO ANSWER QUIZ 1
COMMUNICATION PART 1
COMMUNICATION PART 1
COMMUNICATION PART 2
MEETING
10.
COMPANY PROFILE (SAMPLE ASSESSMENT)
Jun 3
This company profile is a group assignment. It should be done in group. The marks will be given based on the team discussion and participation.