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Diploma in Business Administration (DBA) Calendar view

MPU2343 HUMAN RELATIONS - Sem 2, 2022/2023


Class
Nor Suhana Sateri
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The course will expose students to the importance of human relations as all personal and organizational successes are done through relations.

Here is the class outline:

1. Course Planner

This course planner is about the details of the course including the assessments that will be given to the students.

Course Planner for MPU2343 Human Relations

2. TOPIC 1: INTRODUCTION TO HUMAN RELATIONS

Nov 22

CLO 1 : Explain human relations including diversity, attitudes, self-esteem and interpersonal skills to promote career success. (C2) Students will learn about : The nature, purpose and importance of human relations. • Major developments that give new importance to human relations. • The forces influencing behaviour at work. • The development of human relations movements. • Major themes in human relations. • Human relations: benefits to you.

TOPIC 1: INTRODUCTION TO HUMAN RELATIONS
Class recording on Chapter 1 : Introduction to Human Relations ( Part 1)
Class recording on Chapter 1 : Introduction to Human Relations (Part 2)
Exercise Chapter 1
Quiz #1- Human Relation (Topic 2 & 3)
Quiz # 1 -Human Relation (back up quiz)
HUMAN_RELATIONS_-_TOPIC_1
Understanding the Human Relation

3. TOPIC 2: IMPROVING PERSONAL AND ORGANIZATION COMMUNICATIONS

Nov 29

CLO 1 : Explain human relations including diversity, attitudes, self-esteem and interpersonal skills to promote career success. (C2) CLO 3 : Demonstrate individual and group communication, listening and decision making skills. (C3, A3, P5) Students will learn about : • Communication in a high-tech world. • The communication process. • Communication filters. • How to improve personal communication. • Communications in organizations. • Communicating via technology.

TOPIC 2: IMPROVING PERSONAL AND ORGANIZATION COMMUNICATIONS
Class recording on Chapter 2 :
Exercise Chap 2
Individual Assignment - Communication in the Workplace

4. TOPIC 3: UNDERSTANDING YOUR COMMUNICATION STYLE

Dec 6

CLO 1 : Explain human relations including diversity, attitudes, self-esteem and interpersonal skills to promote career success. (C2) CLO 3 : Demonstrate individual and group communication, listening and decision making skills. (C3, A3, P5) Students will learn about : • An introduction to communication styles. • The communication style model. • Versatility: the third dimension.

TOPIC 3: UNDERSTANDING YOUR COMMUNICATION STYLE
Class recording on Chapter 3 : UNDERSTANDING YOUR COMMUNICATION STYLE
Exercise Chapter 3

5. TOPIC 4: BUILDING HIGH SELF-ESTEEM

Dec 13

CLO 1 : Explain human relations including diversity, attitudes, self-esteem and interpersonal skills to promote career success. (C2) CLO 3 : Demonstrate individual and group communication, listening and decision making skills. (C3, A3, P5) Students will learn about : • The power of self-esteem. • How self-esteem develops. • Self-esteem influences your behavior. • How to increase your self-esteem.

TOPIC 4: BUILDING HIGH SELF-ESTEEM
Class recording on Chapter 4: BUILDING HIGH SELF-ESTEEM
Exercise Chapter 4
INDIVIDUAL ASSIGNMENT - E-PORTFOLIO
SUBMISSION INDIVIDUAL ASSIGNMENT - E-PORTFOLIO
QUIZ 2 : TOPIC 4 & 5

6. TOPIC 5: ATTITUDES

Dec 20

CLO 1: Explain human relations including diversity, attitudes, self-esteem and interpersonal skills to promote career success. (C2) Students will learn about : • The importance of employee attitudes. • How attitudes are formed. • Attitudes valued by employers. • How to change attitudes. • Helping others change their attitudes. • Organizations’ efforts toward improving employees’ attitudes.

TOPIC 5: ATTITUDES
Class recording on Chapter 5: ATTITUDES
Exercise Chapter 5

7. TOPIC 6: INTERPERSONAL RELATIONS

Dec 27

CLO 1 : Explain human relations including diversity, attitudes, self-esteem and interpersonal skills to promote career success. (C2) CLO 3 : Demonstrate individual and group communication, listening and decision making skills. (C3, A3, P5) Students will learn about: • Introduction to self-disclosure • Benefits gained from self-disclosure • A model for self-understanding: the Johari Window • Appropriate self-disclosure • Barriers to self-disclosure in an organization setting.

TOPIC 6: INTERPERSONAL RELATIONS
Class recording on Chapter 6: INTERPERSONAL RELATIONS
Exercise Chapter 6

8. TOPIC 7: RESOLVING CONFLICTS

Jan 3

CLO 2 : Explain the causes and effects of stress in the workplace. (C2) CLO 3 : Demonstrate individual and group communication, listening and decision making skills. (C3, A3, P5) Students will learn about: • A new view of conflict • Finding the root causes of conflicts • Resolving conflict assertively • Learn to negotiate effectively • Conflict resolution process • The role of labour union in conflict resolution

TOPIC 7: RESOLVING CONFLICTS
Class recording on Chapter 7: RESOLVING CONFLICTS
Exercise Chapter 7
Group Project Slides submission
Rubric for Individual assignment
Format for individual assignment

9. TOPIC 8: RESPONDING TO STRESS

Jan 10

CLO 2 : Explain the causes and effects of stress in the workplace. (C2) Students will learn about: • Stress factor in life • Major causes of stress • Stress management theories • Coping with psychological disorders

TOPIC 8: RESPONDING TO STRESS
Class recording on Chapter 8: RESPONDING TO STRESS
Class recording on Chapter 8: RESPONDING TO STRESS
Exercise Chapter 8
Common Test - Human Relations
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