1.1 Human Resource Management at Work 1.2 Differences between Personnel Management and HRM 1.3 The Changing Environment of HRM 1.4 The Changing Role of HRM 1.5 Proficiencies of Human Resource Manager 1.6 Human Resource Management and Professionalism

2.1 The Nature of Job Analysis 2.2 Uses Job Analysis Information 2.3 Methods of Collecting Job Analysis Information 2.4 Writing Job Descriptions 2.5 Writing Job Specifications 2.6 Labour Economics

3.1 Planning and Forecasting 3.2 Effective Recruiting 3.3 Internal Sources of Candidates 3.4 Sources of External Candidates 3.5 Developing, using application 3.6 forms 3.7 Recruitment Practices In Asia

4.1 Why Careful Selection is Important 4.2 Basic Testing Concepts 4.3 Types of Tests 4.4 Work Samples 4.5 Other Selection Methods

5.1 Basic Features of Interview 5.2 Issues and Problems relating to Recruiting and Selection 5.3 Designing and Conducting An Effective Interview

6.1 The reason for holding an induction programme 6.2 The Training Process 6.3 Training Needs Analysis 6.4 Training Methods 6.5 Government effort to assist employers train their employees 6.6 Computers and E-learning 6.7 Training And Development In Asia

7.1 Basic Concepts in Performance Appraisal and Performance Mgt 7.2 Introduction To Appraising Performance 7.3 Appraising Performance: Problems and Solutions 7.4 The Appraisal Interview

8.1 Money and Motivation: 8.2 Individual Employee Incentive and Recognition Programs 8.3 Incentives for Salespeople 8.4 Team Variable Pay Incentive Plans 8.5 Organization-Wide Variable Pay Plans 8.6 Incentives for Managers and Executives 8.7 Designing and Executing Effective Incentive Program

9.1 Benefits 9.2 Pay for Time Not Worked 9.3 Insurance Benefits 9.4 Flexible Benefits Program 9.5 Flexible Work Arrangement

10.1 The major areas of Industrial Relations 10.2 The Labour Laws 10.3 What is a Trade Union 10.4 Why Workers Join Unions 10.5 Collective Bargaining 10.6 Negotiations/Ways to Settle Dispute 10.7 Collective Agreement

11.1 Safety And Health At The Workplace 11.2 Management Commitment 11.3 Occupational Disease and Health Issues 11.4 The occupational safety and Health Act (OSHA)1994 11.5 Reducing violence at work 11.6 Improving Employees Health and Wellness